Guides · Condo living
Getting your cleaner past the lobby.
Miami towers come with front desks, guest apps, service elevators, insurance paperwork and garages that cost more than lunch. Here’s how to make cleaning day boringly smooth, from a team that works in dozens of Miami towers.
The route
Five checkpoints between the street and your sink.
- 01
The garage
Guest parking? Free and fast. No guest parking? Paid parking, added to your bill at cost.
- 02
The paperwork
Many associations want our Certificate of Insurance on file before day one.
- 03
The front desk
The desk calls you to approve. If you miss the call, the clock starts in the lobby.
- 04
The elevator
Some buildings send service providers to the service elevator. We’re fine with that.
- 05
Your door
Key at the desk, lockbox, keypad code or guest pass. You don’t need to be home.
Checkpoint 02, in detail
The COI: the most Miami piece of paper you’ve never heard of.
What it is
A Certificate of Insurance is a document from our insurer showing Maid Svc is insured. Plenty of condo associations require one before any service provider works in a unit.
How to get one from us
Send us two things: your building’s sample COI (management has it) and the email it should go to. Allow 24 to 48 hours. We copy you, so you know it’s done.
When to ask
Before your first cleaning, or when management says ours expired. It’s a one-time chore per building, not per visit.
Our housekeepers
Insured and background-checked. That’s the part of the COI that matters to you.
Checkpoints 03 and 05
The front desk is friendly. The phone tree is not.
Give standing permission
Tell the front desk that Maid Svc may come up on your cleaning days. One call saves you a missed call every week.
Send the guest pass
Buildings with resident apps issue visitor passes. Send it to us and your housekeeper walks straight to the elevator.
Pick an entry method
Leave a key with the front desk, use a lockbox or a keypad code, or set up other building-approved access. Many of our clients are at work, at the gym or in another time zone.
Register us once
Some towers only admit providers registered with management, and staff won’t open your door. Register Maid Svc, then leave a key or code arrangement.
In Miami, the hardest part of cleaning a condo is parking next to it.
Checkpoint 01, by neighborhood
What our housekeepers typically pay to park.
Free guest parking means $0 on your bill. Otherwise the cost is added at cost, with the receipt. Typical paid parking on our visits:
Pro tip: Mondays are usually the easiest parking day of the week. Ask your building about guest spots; it’s the cheapest upgrade in Miami.
The fine print
Building rules nobody tells you until the day of.
Service hours
Some associations limit when providers can work. We arrive between 9–10 AM or 1–3 PM, Monday to Saturday, which fits almost every building.
Leak sensors
Many newer towers have water sensors under sinks that can shut off a unit’s water. We wipe surfaces dry instead of leaving standing water.
Balconies and glass
Bay-facing glass collects salt. Balconies are an add-on that usually takes 30 to 60 extra minutes.
Hurricane season
June 1 to November 30. Leaving for a storm or the summer? Book a cleaning before you go and another before you’re back.
Building-by-building tips, neighborhood by neighborhood.
Our neighborhood guides cover the towers, parking and quirks of each area.
Condo cleaning questions.
What is a Certificate of Insurance (COI) and why does my building want one?
It's a document from our insurer showing that Maid Svc is insured. Many Miami condo associations require one before any service provider can work in a unit.
How do I get a COI from Maid Svc?
Send us your building's sample COI and the email address it should go to, usually the association's or management office's. Please allow 24 to 48 hours.
Do I need to be home for the cleaning?
No, as long as your housekeeper can get in: through the front desk, with a key or keypad code, with a guest pass, or through other approved building access.
Who pays for parking?
Please provide parking for your housekeeper if you can. If free parking isn't available and the housekeeper has to pay, the parking cost is added to your bill. We keep the receipt and can send it if you ask.
What days and times do you clean?
Monday to Saturday, with arrival windows of 9–10 AM and 1–3 PM. We're closed on Sundays and major holidays.
Can I have the same housekeeper every time?
Yes, just ask. We keep you with the same housekeeper whenever both schedules allow.
Your building, handled.
Tell us your building when you book. We’ll ask the right questions about the desk, the paperwork and the parking, so cleaning day is the least eventful day of your week.